LAST UPDATED: February 8, 2017
1. Your Privacy
BY USING, REGISTERING TO OR OTHERWISE ACCESSING THE SERVICE,
2. Information We Collect & How We Use It
2.1. Personal Data
2.1.2. Registering for an Account
Users may make personal data such as their name, date of birth, address, gender, username, password and email address available to ReturnX when they register for an account on the Service (an “Account”).
2.1.3. Use of the Service
ReturnX may collect, store and use personal data such as name, email address, name, IP address to optimize use of the Service and the content presented to Users, to provide technical support and respond to Users’ inquiries, when Users subscribe to newsletters or other updates from ReturnX and in connection with use of the Service where personal data is required, including to leave reviews (where the first name and country of residence will be displayed) and to post on the Service’s Forum (where the username will be displayed).
2.1.4. Other Purposes
Additionally, ReturnX may collect, store, and use personal data such as name, username and email address to solicit Users’ feedback to help improve the Service and other ReturnX products, inform Users about new products or promotional material offered by ReturnX or its trusted third party business partners and affiliates, notify Users about changes to the Service or other products, provide Users with advertising and marketing material from ReturnX and its trusted business partners and communicate with Users for other commonly accepted purposes such as notifying them that they are a potential winner of a contest. Finally, ReturnX may collect and use personal data as required or permitted by applicable law.
2.1.5. Mobile Devices
If Users access the Service on mobile and tablet devices, ReturnX may collect mobile device identifiers, including MAC Address and IP Address, and ReturnX may assign to your device an identifier that is similar to an account number. ReturnX may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, character name, geo-location or e-mail address. We may also access your contacts to enable you to invite friends to join you in the Service.
2.1.6. Data Storage
2.1.7. Third Party Privacy Policies
ReturnX may make available links through advertisements or otherwise enable you to access third party products or services. While using such products or services, you are using products or services that are not affiliated with or controlled by ReturnX. ReturnX is not responsible for those people or companies, the content of their products or services, the use of information you provide to them, or any products or services they may offer. Providing links or otherwise enabling access to third party products or services does not constitute sponsorship of, or affiliation with those people or companies. You recognize and agree that ReturnX is not liable for a third party’s use of your personal data and you should review the privacy policies of these third parties.
2.1.8. User Generated Content
Users may contribute user generated content (“User Generated Content”) to the Service, including but not limited to, reviews, ratings, forum posts, chat posts, profiles, messages, and information that displays or displayed in any Account. Any information which Users choose to disclose when contributing User Generated Content to the Service is public information and there is no expectation of privacy or confidentiality. ReturnX is not responsible for any personal data you choose to make public on the Service.
Users must be eighteen (18) years or older to register for an Account to use the Service. ReturnX does not knowingly collect any personal data from persons under the age of eighteen (18) years of age. In the event that ReturnX learns that it has inadvertently collected or stored personal data from persons under the aforementioned age without the consent of their legal guardian, ReturnX will take reasonable measures to promptly erase such personal data from its records.
2.2. Non Personal Data
2.2.2. Trusted Partners and Contractors
ReturnX may use and disclose to its affiliated companies, contractors or other trusted businesses or persons the collected non-personal data for the purpose of auditing, researching and analyzing usage of the Services, ensuring the technical functionality of ReturnX’s Services and to further develop the Services and other ReturnX products.
2.2.3. Cookies, Beacons and Tracking
ReturnX may use “cookies” and other technologies such as pixel tags, locally shared objects, clear GIFs and web beacons. ReturnX treats information collected by cookies and similar technologies as non-personal data. A “cookie” is a small bit of record-keeping information that is sent to the Users’ computer. ReturnX’s cookies do not include personal data and may be used to: (1) facilitate Users’ login authentication, (2) help Users navigate around the ReturnX’s websites, (3) monitor how many people are using the Service, and (4) store Users preferences and track trends. Most browsers are initially set up to accept cookies, but you can disable cookies or set your browser to indicate when a cookie is being sent. However, disabling cookies may affect your ability to use the Service.
ReturnX may also use Flash cookies (locally shared objects) and HTML5 storage (locally stored objects). Locally shared objects are small files similar to browser cookies and are used to remember your settings to personalize the look and feel of the Service. Locally shared objects only collect data in the aggregate. You may prevent locally shared objects from being placed by disabling locally stored objects in your browser or by visiting www.adobe.com. Locally stored objects, such as HTML5 Web Storage, are used for similar purposes as cookies but typically may contain a greater amount and different types of data than browser cookies. ReturnX may also use web beacons and pixel tags to count Users who have visited certain pages or viewed certain advertisements. Web beacons, like cookies, do not include personal data. E-mails and other electronic communications ReturnX sends to you may contain pixel tags that enable ReturnX to track your usage of the communication, including whether the communication was opened and/or what links were followed.
2.2.4. Server Logs
ReturnX’s servers may log information about your use of the Service, such as: (1) your search activity, pages viewed, the date and time of activity; and (2) any information provided by your computer or mobile device in connection with your use of the Service, such as your browser type, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.
3. Who We Disclose Personal Data To
3.1. Disclosure of Personal Data
ReturnX does not sell, rent, share or trade personal data with third parties for their direct marketing purposes. However, in providing the Service, ReturnX may disclose personal data to other companies or individuals in the following limited circumstances:
3.1.1. If ReturnX Media receives your consent;
3.1.2. If ReturnX Media has a good faith belief that access, use, preservation or disclosure of such personal data is reasonably necessary to:
a) satisfy any applicable law, regulation, legal process or enforceable governmental request;
c) detect, prevent, or otherwise address fraud, security or technical issues;
d) protect against imminent harm to our rights and/or property; or
3.1.3. As required or authorized by applicable law. ReturnX reserves the right to contact you by email under the following limited circumstances:
a) If a company that receives a review provides a public reply on the website;
b) From time to time, and as may be required, to provide any necessary updates in relation to the service. You authorise and acknowledge that companies may use the website to reply to user reviews, and companies may also opt to receive a notification by email when a review is left for their survey panel or website.
3.2. Data Processing
3.3. Sale of Business
4. Choices for Personal Data
5. Information Security
ReturnX takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
6. Accuracy and Access/Control over Personal Data
ReturnX processes personal data only for the purposes for which it was collected and in accordance with this Policy. ReturnX may take reasonable steps to ensure that the personal data processed is accurate, complete and current, but ReturnX is not responsible for verifying the correctness of personal data. ReturnX will allow you to access your personal data in the custody or control of ReturnX, and you may request that ReturnX:
1) update or correct such personal data;
2) change your preferences with respect to communications and other information received from ReturnX; or
7. Retention of Personal Data
8. Changes to this Policy
9. Contact Information